Who we are
JointCare is a medical travel coordination and patient navigation service bridging Canada and Mexico for advanced orthopedic care.
We connect Canadian patients with licensed orthopedic surgeons and accredited hospitals in Mexico, helping them access high-quality care with reduced waiting times and transparent pricing.
Coordination of orthopedic surgeries
• Total knee replacement (TKR)
• Total hip replacement (THR)
• Knee arthroscopy
• Anterior cruciate ligament (ACL) repair
• Shoulder surgery (rotator cuff, arthroscopy)
• Hand surgery (carpal tunnel syndrome, trigger finger)
• Foot and ankle surgery
Complementary services
• Prior medical assessment by specialists.
• Pre-operative video consultations from Canada.
• Detailed and transparent budgets.
• Hospital management (dates, documentation, payments).
• Support throughout the entire process.
• Assistance with travel, lodging and transportation in Mexico.
Our Team...
This is your Team section. It's a great place to introduce your team and talk about what makes it special, such as your culture and work philosophy. Don't be afraid to illustrate personality and character to help users connect with your team.
Dr. Benigno Zenteno
Orthopedic Specialist with 40+ years of experience, internationally trained and trusted for comprehensive, patient-centered musculoskeletal care
Dr. Alberto Zenteno
Orthopedic Specialist with a modern, patient-focused approach, delivering effective solutions for long-term mobility and functional recovery.
Dr. Ramón Prieto
Orthopedic Specialist focused on hip and knee care, known for advanced joint treatment, precision, and personalized solutions designed to restore mobility and improve quality of life.
Sebastian Ugalde
Sebastian Ugalde, MD
Co-Founder & Medical Operations Director – Canada
Medical Doctor graduated in Mexico, currently completing a Diploma in Business Administration at SAIT (Canada). As JointCare's Canada-based lead, Sebastian serves as the primary liaison between patients and orthopedic specialists, coordinating consultations and cross-border care in Mexico. He combines clinical expertise with operational and business leadership to deliver a seamless, transparent, and patient-centered healthcare experience.
Dr. Verdín
Anesthesiologist & Critical Care Specialist
Board-certified Anesthesiologist and Intensive Care Specialist with extensive experience in perioperative management and advanced patient monitoring. Dr. Verdín plays a critical role in ensuring patient safety, comfort, and optimal clinical outcomes throughout the surgical process.
His expertise in anesthesia and critical care provides an additional layer of precision and security, supporting complex orthopedic procedures while upholding the highest standards of medical excellence.
Aide Salazar, RN, Surgical Nurse
Salazar, RN, is a certified surgical nurse specializing in pre-operative and post-operative patient care. She plays a vital role in preparing patients for surgery, ensuring strict adherence to safety protocols, and providing close monitoring throughout the recovery process. Her commitment to clinical excellence and compassionate care helps promote safe procedures, optimal healing, and positive patient outcomes.
Canada phone number: +1 5879694727
Official email address: info.jointcaremx@gmail.com
Location: Coordination in Calgary, Canada; surgeries in Chihuahua, Mexico.